Shipping Policy
Thank you for choosing AniCanvas! We are excited to deliver your anime artwork straight to your door. Please review our Shipping Policy to understand how and when your order will arrive.
1. Order Processing Time
All of our canvas paintings are made to order. Please allow 2–5 business days for production before your order is shipped.
Orders are processed Monday through Friday, excluding holidays. You will receive an email confirmation with tracking information once your order ships.
2. Shipping Rates & Delivery Times
We ship anywhere in the United States! Shipping rates are calculated at checkout based on your order size.
Note: Delivery times are estimates and may vary due to weather, or local carrier delays.
3. Tracking Your Order
Once your order has shipped, you will receive an email with tracking details. Please allow 24–48 hours for the tracking link to become active.
If you do not receive your tracking information within 7 business days of your order, please contact us at support@anicanvas.com.
4. Lost or Stolen Packages
AniCanvas is not responsible for lost or stolen packages after delivery is confirmed. If your package is marked as delivered but you have not received it:
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Check with neighbors or nearby locations
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Contact your local post office or delivery provider
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Email us at support@anicanvas.com and we will help investigate
5. Address Accuracy
Please ensure your shipping address is correct at checkout. AniCanvas is not liable for delivery issues caused by incorrect or incomplete addresses provided by the customer.
6. Questions?
If you have any questions, reach out to us at:
Email: support@anicanvas.com
We are here to make sure your anime canvas art arrives safely and beautifully.